Professional Medical Virtual Assistants You Can Rely On

Accolade Consultants provides outsourced virtual medical assistants trained to handle front and back-end processes, helping you focus on core competencies, increase profit margins, and deliver better patient care.

What our virtual medical assistants can do

Bookkeeping – From managing payroll to preparing invoices and filing tax returns, our VAs can manage various financial tasks for your business.

Call handling – As your practice grows, so does the number of inquiries and phone calls sent your way. Let our VAs ensure that calls are received and documented promptly and efficiently. Our round-the-clock support means more appointments are scheduled fewer are missed.

Event management – Need to plan a fun company getaway or a medical drive for your community? Our virtual medical assistants can do event management duties, from booking venues to coordinating with catering services and more.

Research – Whether you’re looking to know more about a patient’s medical history or an insurance company you’ve never heard of before, let our virtual assistants obtain the information you need.

These tasks are menial but essential for your business. If you’re going to outsource your virtual assistant, make sure they’re from a trusted firm like Accolade Consultants.

The long-term benefits of outsourcing medical virtual assistants

Increased efficiency

Virtual assistants can be assigned to perform various clerical tasks, including data entry, medical billing and collection, back-office & support, customer service, and accounting & bookkeeping.

By outsourcing your VA, you can get assured quality and accuracy in your daily operations. Outsourced teams provide specialized knowledge and experience, which translates to higher productivity and efficiency for your practice.

Reduced costs and increased ROI

Outsourcing lets you control costs and improve ROI. Virtual assistants don’t require additional office space, equipment, and employee benefits. Your outsourcing vendor will handle all necessary staff training, too, so you can save time and money on onboarding.

Additionally, when the workflow of your in-house staff is no longer interrupted by non-core tasks, you get to focus on improving your services and gaining more revenue.

Improved patient outcomes

Letting outsourced assistants take care of menial tasks can give you more time and energy for treating patients. Virtual assistants can manage large volumes of inquiries and admin work swiftly and professionally, letting you focus on delivering more accurate diagnoses and improving patient experience.

Work with a leader in medical outsourcing

Experienced team

Accolade Consultants has been delivering virtual medical assistant services to healthcare facilities since 2013. You can count on our fully-trained team to effortlessly perform any administrative task without error and delay.

Modern digital platform

No need to buy or install special software to use our services. We use an advanced, web-based platform to help you connect with your VA anytime, anywhere, and through any device.

Customized for your practice

We work closely with you to create a solution that perfectly fits your practice’s size, needs, and budget. Our virtual assistants will master your company’s policies and practices, so they can perform your tasks as per your specific requirements.

Is outsourcing right for you?

While the main function of hospitals and clinics is to treat patients, these facilities also operate like any business. Healthcare providers must comply with appropriate regulations while meeting growing patient expectations and maintaining a healthy cash flow.

Virtual medical assistants remove some of the burden involved in running a healthcare facility. They perform a whole range of financial and clerical tasks, so you can put all your attention and resources into treating patients or growing your practice.

Patients remember how you treat them, from the time they schedule their appointment to the moment they leave your office. It’s safe to say that every interaction affects patient loyalty and experience.

By outsourcing virtual assistants, you can expect fast and consistent service at every stage of the patient journey. It not only increases client satisfaction but also drives repeat visits and greater profits.

Book an appointment now and gain access to virtual medical assistants trained to keep your practice thriving.


Hear from our clients

Learn how Accolade Consultants’ medical virtual assistants have helped hospitals and clinics improve productivity and achieve their business goals.

This is my first opportunity to utilize a virtual assistant and it has been a tremendous help to me. From all of my personal tasks to work related issues, my virtual assistant has been able to assist me in completing numerous tasks that I would not be able to complete. This has provided me an opportunity to become far more productive and far more relaxed.

Dr. McArthur Drake Jr.
MD, MS, Neuroradiologist, Miami Florida

Frequently Asked Questions

A virtual medical assistant is someone who remotely practices medical duties like verifying insurance, refilling prescriptions, entering data into electronic health records, scheduling patients, and more. They work with physicians and nurses remotely.

Virtual medical assistants handle a variety of administrative tasks for your practice, such as taking patient calls and scheduling appointments for you. VMAs also interview patients about their medical history.

They’re entrusted to do remote patient monitoring, which involves checking up on a patient’s condition regularly and reporting it to a physician. They also do other administrative tasks for a healthcare business, like marketing, email management, research, and others.

Yes. Accolade Consultants follows the strict rules of HIPAA. Apart from physical security measures, we employ administrative and technical methods to keep business and patient data protected from attackers.

Our workers have completed a HIPAA training course and have received certification for it as well. They know how to handle files and emails properly. Your electronic health records and other patient data are safe with us.

Our virtual assistants work remotely, which means that they don’t operate in our headquarters. Some of them may work from home, while others may report from coworking spaces.

They connect with you through our advanced web-based platform, which allows them to efficiently carry out all the tasks you give them any time, anywhere, and through any device.

Get in touch with us

Our virtual assistants are more than ready to take on your administrative duties. Complete the form below to schedule a free consultation.